Other methods
of support:

KNOWLEDGE BASE

Find resolution to common problems or quickly locate your product serial number using the articles published here.

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STORAGECARE CUSTOMER CENTER

You can search our knowledge base for quick resolution to common problems. Should you still need to open a service request, Quantum's StorageCARE Customer Center allows you to open and manage your service requests when you see fit

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STORAGECARE GUARDIAN

StorageCare Guardian is agent software linking Quantum products back to Quantum support enabling remote service and administration.

• Internal

Performance

Drive Read/Write Transfer Rate Native	120 MB/second
Drive Read/Write Transfer Rate Compressed	240 MB/second
Formatted Capacity Native	800 GB
Formatted Capacity Compressed	1600 GB
Average file access time	60 sec
Interfaces available	SAS

Physical

	Tabletop	Internal w/o Bezel	内部带挡板
Width (in/mm)	8.35 in / 212.13 mm	5.76 in / 146.30	5.87 in / 149.10 mm
Height (in/mm)	2.60 in / 66.2 mm	1.63 in / 41.3 mm	1.70 in / 43.1 mm
Length (in/mm)	10.73 in / 272.49 mm	8.56 in / 217.50 mm	8.76 in / 222.57 mm
Weight (lbs/kg)	8.00 lbs. / 3.63 kg	3.66 lbs. / 1.66 kg	3.72 lbs. / 1.69 kg

Environmental

Operating Temperature °F (°C)	+50° to +104°F (+10° to + 40°C)
Non-condensing humidity	%
Altitude (ft. maximum) (operational)	max 10,000 feet MSL (at 25°C)
Non-operating Temperature °F (°C)	–40° to +149°F (–40° to + 66°C)
Non-condensing humidity	20% to 80% non-condensing

Power

Voltage	+5V, +12V
Power consumption	Less than 36 W Maximum Peak, Less than 31 W Typical

Tape/Format Compatibility

LTO-4 (read/write)	800 GB native capacity
LTO-3 (read/write)	400 GB native capacity
LTO-2 (read only)	200 GB native capacity

• Download

  LTO Tape Drive Driver for Windows 10 and Windows Server 2016/2019

  This is a compressed file that unzips into a set of files. It contains driver version 3.8.0.1 for Windows 10 and Windows Server 2016/2019.

• Download

  LTO Tape Drive Driver for Windows

  这是一个压缩文件，可以解压成一组文件。它包含适用于除Windows 10和Windows Server 2016/2019之外的所有当前Windows操作系统的驱动程序版本3.8.0.2。

• Download

  V2210

  The latest released firmware for an LTO-4 Half Height drive.

StorageCare Sage xTalk Management Console

In less than thirty minutes xTalk will evaluate your tape drive's health and determine if it needs to be sent in for service. The application also provides detailed engineering drive analysis information and the abilty to quickly download updates to the firmware, application, online help, test script and release notes.

Select your Operating System:

-选择操作系统-

Product Use Guides

• LTO-4 Half-Height Tape Drive User's Guide
  1.2 MB
  Nov 2007
• 1U Rackmount Enclosure Quick Start Guide
  2.2 MB
  Nov 2007
• LTO-4 Half-Height Tape Drive Quick Start Guide
  935 MB
  Nov 2007